Frequently Asked Questions

PDFify is a modern HTML-to-PDF conversion API that helps developers generate high-quality PDF documents from HTML content. We offer a simple REST API, excellent documentation, and affordable pricing - making it the perfect alternative to DocRaptor.

PDFify offers 50% cheaper pricing than DocRaptor while maintaining the same quality and reliability. We provide modern CSS support (Flexbox, Grid), fast conversion times (<2s average), and a developer-first approach with excellent documentation and client libraries.

No! You can sign up and start using PDFify immediately. Our Starter plan includes 100 PDFs per month for free. Upgrade to a paid plan when you're ready to scale.

If you reach your monthly quota, API requests will return a 429 error until the next billing cycle or until you upgrade your plan. You can upgrade at any time from your dashboard, and the change takes effect immediately.

Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and you'll be charged a prorated amount. Downgrades take effect at the start of your next billing cycle.

Yes! Save 20% by choosing annual billing on any paid plan. The discount is applied automatically when you select annual billing during checkout.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through Stripe. Enterprise customers can also request invoice billing.

PDFify supports modern CSS3 including Flexbox, Grid, custom fonts, background images, gradients, transforms, and more. We use a modern rendering engine that handles CSS the same way modern browsers do.

Yes! Include custom fonts using @font-face in your CSS or by linking to Google Fonts. Make sure the font files are accessible via public URLs for best results.

The maximum input size varies by plan: Starter (2MB), Professional (10MB), Enterprise (50MB). This includes your HTML, CSS, and any inline assets.

Most PDFs are generated in under 2 seconds. Complex documents with many pages or external resources may take longer. Our API uses synchronous processing, so you'll receive the PDF as soon as it's ready.

Currently, JavaScript is not executed during PDF generation. We recommend rendering your HTML server-side before sending it to our API. JavaScript support is planned for a future release.

Very easy! For Ruby apps, simply swap the docraptor gem with pdfify-client and update your configuration. Use profile: "docraptor" for maximum compatibility with existing templates. See migration guide.

Yes! PDFify supports standard HTML and CSS, so your existing templates should work with minimal or no changes. We offer DocRaptor compatibility mode for even easier migration.

All plans include email support with 24-hour response times. Professional plan includes priority support with same-day responses. Enterprise customers get dedicated support with custom SLAs and a dedicated account manager.

Yes! Visit status.pdfify.com to check our API uptime and subscribe to notifications for any incidents. We maintain 99.9% uptime and communicate proactively about any issues.